Complain and be heard

When I was younger I used to read the history books about Jews being transported in cattle wagons to the camps and from there to the gas chambers. It horrified me and I could never understand why they would all simply walk quietly and resigned to their doom. It made no sense and has puzzled me for decades.

Lately though I am starting to understand why. They didn’t believe that anyone could be so evil and they believed that the government would not go so far. Looking around it is plain to see we would do the same thing now. We are so conditioned to believing despite evidence to the contrary that the state is benign and looking for social justice. So they simply do their bit, pay taxes and not make waves and everything will be fine.

The British people are now sheep. They are scared of their own shadows, trapped in their homes by more predatory humans and government edicts which close down many avenues of outside activity. Of course it’s not like our government has started down the path by banning weapons, ooops, or imprisoning people without due process, oops, or it is clamping down on freedom, oops, again. OK then, looks like we are in trouble. Even so none of us want to put our heads above the parapet because our police are now shooting. We are now legally disarmed and powerless against a powerful state while thinking that state is working in our best interests. Even though every day they prove they are not. We think we have a benign government when in fact everything it does shows it is far from that. We are in trouble.

We are now a nation of whingey whiney wimps willing to do anything our masters tell us to do. So with that in mind I’m looking at suggesting that we all start doing the one thing that we still do well. Whine like teenagers.

I keep being told that whining, or more properly, complaining does nothing. That isn’t true. It is just because the impact is not on the people we are complaining about but instead is fed back on us. It is time which equates to cost. If done on a large enough scale it will make a difference. How you ask?

Well simply put when you have a grievance, no matter what, you write a letter of complaint. It takes you five minutes. Write it out and don’t put a phone number or an email on it. Drop it in to the offices rather than post it and it will only cost you a little time.

When it is received ait has to be opened and recorded. A number goes up on a complaint board somewhere and a process is started. Someone has to read it, investigate and then formulate a reply which has to be typed and sent to you. It all takes time and more importantly human resource. It means that if enough do it then they won’t have the time to do anything else.

When you get your reply, it’ll be a while, and then formulate a reply. If it rejects your complaint then say you are unhappy with this response and you want to have it escalated. This time someone more senior will have to look at it, question the original responder and perhaps others before formulating another response which will need to be sent to you. If they agree with your complaint then write back and ask what they are doing to make sure it doesn’t happen again and, if applicable, how they are disciplining any individuals involved.

Keep doing this until you reach the logical conclusion of each complaint and remember that a complaint must be handled in a certain amount of days. If they take too long that is another complaint.

The best bit is that it doesn’t even have to be anything they do wrong. Complain about new rules that are put in place. The fact you feel you are being persecuted by staff, you were not treated politely on the phone. Whine, whine, whine and keep the wheels turning with unproductive work. It’ll speed up the end as they have to hire people to deal with this.

A technique suitable for today’s Brit. Whining. It’s not as good as what the Libyans just did but it suits our temperment.

26 comments for “Complain and be heard

  1. December 4, 2011 at 7:23 pm

    Oi! Where’s the rest of the post!!

  2. December 4, 2011 at 7:38 pm

    Fixed. Hadn’t actually finished it when it was posted. 🙄

    • Dave G
      December 4, 2011 at 11:02 pm

      Sorry, that’s just not good enough. I wasted valuable time clicking on your post to find ‘nothing’. I demand a full and proper explanation.

      • December 5, 2011 at 6:54 am

        Interesting. I wonder if the Orphanage will have a complaints procedure posted in the next few days. 🙂

      • Lord T
        December 5, 2011 at 10:35 am

        The complaints policy iat OoL s different to other organisations, We just ignore them unless they are someone we like. Please find attached our reply to your complaint.

  3. December 4, 2011 at 7:43 pm

    Good idea. As added entertainment (and why shouldn’t we entertain ourselves) we should study the Henry Root technique.

  4. Twenty_Rothmans
    December 4, 2011 at 8:08 pm

    @A K Haart

    A life well lived. I might turn moslem pretransgender for a few of them, just to up the ante. You cannot challenge me on my beliefs.

    They had an ethnic alcoholism counsellor employed where I used to live. It would have made great sport to request an appointment, and then insist that it took place at the pub, because I am alcoholic. I’ll check out my current council.

    I must write to my MP and ask where I may smoke. I think I might be a little Red Indian * and therefore need it for religious purposes.

    * that might be politically incorrect. Redskin, then.

    • December 5, 2011 at 5:54 am

      “They had an ethnic alcoholism counsellor employed where I used to live….”

      Was it for ethnic minority alcoholics, or alcoholics who’d got hooked on strange foreign brands..?

      • nisakiman
        December 5, 2011 at 4:54 pm

        Neither – the counsellor was Pakistani …and being Muslim, teetotal.

  5. john in cheshire
    December 4, 2011 at 8:22 pm

    The Henry Root form of rebellion; I like it. Just don’t give them any money.

  6. Lord T
    December 4, 2011 at 9:11 pm

    Well we won’t any more than they already take via force.

    There are many good things to complain about. The type on the forms in Swahili. I don’t read it very well but there are spelling mistakes. Anyone now Swahili who can nit pick grammatical errors. What about the forms in braille. I think they have printed them upside down. Fun for all and head well below the parapet.

    • Maaarrghk!
      December 5, 2011 at 6:51 am

      I heard about someone doing that. Some imp at the council sent a reply in Urdu. At least some of them know how to impersonate having a sense of humour.

  7. Sackerson
    December 5, 2011 at 6:29 am

    Good idea, a campaign of p-taking civil obedience!

  8. December 5, 2011 at 7:09 am

    01000100 01100101 01100001 01110010 00100000 01010011 01101001 01110010 00101111 01001101 01100001 01100100 01100001 01101101 00101100 00001010 01001001 00100000 01110111 01101001 01110011 01101000 00100000 01110100 01101111 00100000 01100011 01101111 01101101 01110000 01101100 01100001 01101001 01101110 00100000 01100001 01100010 01101111 01110101 01110100 00100000 01110100 01101000 01100101 00100000 01101100 01100001 01100011 01101011 00100000 01101111 01100110 00100000 01101100 01101111 01100011 01100001 01101100 00100000 01100001 01110101 01110100 01101000 01101111 01110010 01101001 01110100 01111001 00100000 01101001 01101110 01100110 01101111 01110010 01101101 01100001 01110100 01101001 01101111 01101110 00100000 01101101 01100001 01100100 01100101 00100000 01100001 01110110 01100001 01101001 01101100 01100001 01100010 01101100 01100101 00100000 01101001 01101110 00100000 01100010 01101001 01101110 01100001 01110010 01111001 00101110 00100000 01001001 00100000 01101100 01101111 01101111 01101011 00100000 01100110 01101111 01110010 01110111 01100001 01110010 01100100 00100000 01110100 01101111 00100000 01111001 01101111 01110101 01110010 00100000 01110010 01100101 01110000 01101100 01111001 00100000 01101001 01101110 00001110 01100100 01100001 01111001 01110011 00101110 00001010 01010010 01100101 01100111 01100001 01110010 01100100 01110011 00101110 00101110 00101110

    Dear Sir/Madam,
    I wish to complain about the lack of local authority information made available in binary. I look forward to your reply in 14 days.

    The joys of binary/text converters. 😈

    • Lord T
      December 5, 2011 at 10:38 am

      0101001101101001011100100010110000001101000010100101010001101000011001010010000001100011011011110110110101110000011011000110000101101001011011100111010001110011001000000111000001101111011011000110100101100011011110010010000001100001011101000010000001001111011011110100110000100000011100110010000001100100011010010110011001100110011001010111001001100101011011100111010000100000011101000110111100100000011011110111010001101000011001010111001000100000011011110111001001100111011000010110111001101001011100110110000101110100011010010110111101101110011100110010110000100000010101110110010100100000011010100111010101110011011101000010000001101001011001110110111001101111011100100110010100100000011101000110100001100101011011010010000001110101011011100110110001100101011100110111001100100000011101000110100001100101011110010010000001100001011100100110010100100000011100110110111101101101011001010110111101101110011001010010000001110111011001010010000001101100011010010110101101100101001011100010000001010000011011000110010101100001011100110110010100100000 01100110 01101001 01101110 01100100 00100000 01100001 01110100 01110100 01100001 01100011 01101000 01100101 01100100 00100000 01101111 01110101 01110010 00100000 01110010 01100101 01110000 01101100 01111001 00100000 01110100 01101111 00100000 01111001 01101111 01110101 01110010 00100000 01100011 01101111 01101101 01110000 01101100 01100001 01101001 01101110 01110100 00101110 00001101 00001010 01010010 01100101 01100111 01100001 01110010 01100100 01110011 00101100 00001101 00001010 01001100 01010100

      • December 5, 2011 at 12:46 pm

        *Edit – damn these ASCII art unfriendly comment systems*

        Actually I was expecting worse.

        • Lord T
          December 5, 2011 at 5:40 pm

          -.. .. -.. -.– — ..- … .- -.– — — .-. … . ..–..

          • December 6, 2011 at 3:57 am

            Okay, you win. 😆

  9. December 5, 2011 at 10:37 am

    My local Council once made an unjustified demand of me which I refused which resulted in them taking me to court, 6 times. It used up lots and lots of their Human Resources (including that of their Head Of Financial Services) and I won. The magistrates contempt for the Council lawyers was not disguised.

    • Lord T
      December 5, 2011 at 10:39 am

      Complain about the treatment and demand that the people that pushed for this should be fired. Write about it in the local rag andmention names if you can.

  10. brokenhockeystick
    December 5, 2011 at 3:36 pm

    But won’t they just employ more and more people on our taxes to deal with the letters?

    • Lord T
      December 5, 2011 at 5:41 pm

      That is the whole point. There is no money left and they are running out. They just can’t get any more. They might even have to let a few diversity coordinators go to fund this.

  11. sovereigntea
    December 5, 2011 at 4:10 pm

    Financial organisations such as banks have to pay a fee of over £100 to the FSA if you raise a complaint whether they win or lose. You wont get the cash but liberating a chunk of FIAT from the banks may raise a smile.

    It only took the FSA 3 years to decide in my favour re complaint of an unpaid insurance claim, such efficiency. I was told after a couple of months delays were due to “a shortage of staff” I complained repeatedly re their poor response and inaction over the entire time and they always repeated the same mantra. Eventually after 2.5 yrs I spoke to a higher up who was left speechless when I asked him how long it took the FSA to recruit and train additional staff having clearly identified the inadequate staffing problem some years ago. I wonder If they still have a shortage of staff.

  12. Lord T
    December 5, 2011 at 5:56 pm

    I didn’t know that. It seems a nice scam there, worthy of Al Capone.

    I wonder if our thieving government is looking at rolling this out to other areas. 🙄 BT is in big trouble. 🙂

  13. December 5, 2011 at 8:43 pm

    Good but who’ll bell the cat? Will you, Lord T?

    • Lord T
      December 6, 2011 at 8:50 pm

      No need to bell any cat. Too dangerous.

      I’ve got a couple of complaints in at the moment anyway. More to come over the next few days.

      And I read in the paper copy of the Sunday Post that Scots were complaining about new benefit rules and the DWP had to work on Saturdays to deal with the volume of appeals.

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