The Phones Might Be Smart, But The Owners…

…well, they aren’t:

Surging numbers of people struggling to pay for ‘must-have’ smartphone deals, a debt advice charity has warned, after seeing the number of cries for help with phones generally more than treble over a five-year period.

Aha! Modern British ‘poverty’ at its best…

Joanna Elson, chief executive of the MAT, said: “Smartphones have in many ways revolutionised our lives, but we’ve certainly been made to pay for the privilege. “

What, you thought such technological advances came free?

“A family of four with two parents and two teenagers could quite easily be paying around £140 a month for all four to have a smartphone – more than the average UK energy bill.

“For 42% of smartphone owners, the phone is their sole internet access point, so they are quite reliant on keeping it running.”

‘It’, singular. Not ‘them’, plural!

Ms Elson said that when people take out a contract for a smartphone, they are “in effect taking out a loan to pay for the handset“.

She continued: “When people fall foul of that monthly fee, they can find themselves with a growing debt problem. The figures suggest this is happening more often in line with more people taking out expensive smartphone contracts.”

Then these people deserve to be in debt. And I’m not sure that having a charity set up to support them is a good use of taxpayer’s money, which currently contributes to a third of their budget!

Ms Elson said there should be responsibility “on both sides” and people should only take on contracts after carefully considering whether they can afford them, while mobile phone companies should treat consumers in financial difficulty with understanding.

Why? If these people are getting into debt to pay for what are ‘luxury’ goods? Why on earth would the companies owe them anything?

6 comments for “The Phones Might Be Smart, But The Owners…

  1. john in cheshire
    November 16, 2013 at 11:55 am

    It’s a continuing surprise to me how easily some people and organisations gain access the mainstream media outlets. I’ll bet, JuliaM, if you asked them for the opportunity to make a counter argument on this subject, they wouldn’t even return your call.

  2. The Jannie
    November 16, 2013 at 1:34 pm

    Don’t these people realise what things cost? By cutting down on phone expenses they could afford Lambrusco, new hoodies, new trainers, a kebab or two – in other words the important things in life.

  3. November 16, 2013 at 2:10 pm

    It’s quite obvious that the vast majority of people DO NOT KNOW WHAT THINGS COST. I they did why would they use a phone as a primary means of accessing the internet? The limited data caps, and staggering penalties for exceeding them, should set alarm bells ringing.

    There is nothing “Free” about a smart phone when you have to stump up £30 a month (or more) to cover the rental, particularly when you get locked into a 24 month contract. It just shows how shallow life has become when the latest “must have” gadget is more important than getting into considerable debt.

    And don’t get me started on the security aspects of keeping so much of your life on a high theft target, let alone doing banking and shop transactions with it…

  4. November 16, 2013 at 2:31 pm

    It’ll be a bloody human rights issue next. Save the children will be basing child poverty on access to these crappy phones.

  5. johnd2008
    November 16, 2013 at 7:39 pm

    I walk past a couple of phone shops and am staggered at the temptation in their windows. I cannot understand why anyone would want to pay more than £30 per month for a poxy phone.Me, I have a £20 handset and a pay as you go tariff. I think I put £10 on about 6months ago.

  6. Tatty
    November 18, 2013 at 1:10 pm

    Daughter wants an Iphone. Daughter can’t afford one so wants Mommy Dearest to get one in Mommy Dearest’s name and pay for it.

    Mommy Dearest said “No, that’s Fraud.”


    Oh dear 🙂

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