For someone supposedly full of the milk of Christian kindness and charity, I’m getting more and more swearbloggy as time goes on, the inanity of life these days.
Just having railed at the utter disgrace of the young journo who attempted to write on Amelia Earhart, on the AFL footballer who’s decided to turn the game into an Aborigine war dance versus whites piece of theatre … well on anything Julia, CM and Mike expose, now there’s another.
Bloody self-service machines. What wankery, what tosspottery, how lazy, how greedy, how anti-people are the major firms and arms of govt?
# Katey S, Belfast:
Weighing letters has been the worst move ever from Royal Mail. Gone are the days when one could simply buy a stamp from a newsagent and post it outside, no – everything has to be weighed now just in case people like me posting to a relative overseas just try to stuff a xmas food hamper inside the envelope and get away with paying just £1.10 for a stamp.
Now we have to get in line behind people doing all manner of business except for posting a letter – taxing their cars, buying insurance, submitting passport forms, arguing over currency exhanges….and you can double the waiting time when they are elderly and assume everyone behind them has all the time in the world while they tell the staff about their week.
I used a self-service once and once only – it tried to charge me an exhorbitant amount to post a parcel, I left it and went to the counter where I paid £4 less. And don’t get me started on counter staff who ask ‘and what is in the parcel?’ None of your damned business!
I don’t like them, I don’t want them, I run from them. I hate them and why employ that woman to help us use them when she could be on a till and processing vastly greater numbers of customers?
# Save the Badger:
If you can’t use self-service tills you are an imbecile. On the rare occasion that I go to the Post Office I use the self-service till because nobody else does. It seems that everyone else would rather queue for twenty minutes, which, quite frankly, completely baffles me.
The only imbecile is you, you imbecile. You obviously know nothing of human interaction. If I go into the PO, I want to be served by a human [within the loosest definition of the term] behind the counter, to make pleasantries, to ask questions I’ve had stored up for ages, to generally make shopping a human activity.
I do NOT wish to do battle with a poorly organized and malfunctioning self-service, we don’t give a toss about you machine. Hesse had things to say on the phenomenon in Steppenwolf.
Having said that, I do most things online now – all the basics, that is – and it is only the tricky bits which I’d go into the PO for, things requiring questions from me. Therefore an inanimate object such as one of those machines is a waste of space. It may well give the eventual answer after pushing this button and that, getting it wrong, breaking down temporarily, asking me to start over – I’d rather queue for that time and then talk to a human.
# I don’t understand the comments about it being because he is old. I am 21 years old and used to technology these machines are not simple and they are not fast. I put coins in one and they didn’t register and the manager was very snide not believing I paid until he opened the machine and found my money. I mean come on I was hardly going to be trying to scam the post office out of what was about £3.
# Can anyone tell me what the hell is going on with the post office? My particular local branch has in the past year started the routine of always asking “for safety reasons what’s inside the parcel”. I’m never sending anything interesting, but I object to telling them and the entire queue about my latest ebay junk sale.
Since other post offices don’t usually ask, I popped an email to them suggesting my local PO was being a bit over-zealous, but just got a standard reply back about customers expected to answer questions when asked. Now I find out their stupid questions are even more stupid because they let people bypass them with self-service!!!
I welcome our robot overloads to save us from PO assistants who think they’ve become a branch of the security services.