Low-income families in London’s poorest borough say that moving on to universal credit has left them financially worse off, caused parental conflict, stress, and feelings of guilt at not being able to provide for their children, according to a study.
The research, carried out by the Child Poverty Action group (CPAG) for Tower Hamlets council in east London, found the stress and indignity triggered by universal credit was exacerbated by the complexity of the online benefits system and the frequently erratic payment system.
Because work isn’t complex, and salary never erratic. As they’d find out, if they tried it…
The research – based on interviews with clients and stakeholders, and a survey of universal credit claimants in the borough – found evidence that one of the central ambitions of universal credit – to encourage more claimants into work, or to work more hours – was not working because claimants felt they were better off on benefits.
I guess the aggravation’s all worth it after all, if you get to sponge off the taxpayer.